Effective Date: 05/12/2026
Welcome to the Chickiplayland website. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
At Chickiplayland, we specialize in luxury soft play rentals, balloon décor, bounce houses, baby shower setups, and kids party rentals for birthdays, christenings, gender reveals, and family events.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, book a service, or submit an inquiry, we may collect:
- Full name
- Email address
- Phone number
- Event address/location
- Event details and preferences
- Payment information (if applicable)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and booking requests
- Provide and manage our rental and event services
- Process payments and invoices
- Improve our website and customer experience
- Send updates, promotions, or important service information
- Maintain safety and prevent fraudulent activity
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
You can choose to disable cookies through your browser settings, though some parts of the website may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:
- Trusted service providers who help operate our business
- Payment processors for secure transactions
- Legal authorities if required by law
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system is 100% secure.
6. Children’s Privacy
Our services are family-focused, but our website is intended for use by adults making bookings and inquiries. We do not knowingly collect personal information directly from children under 13.
7. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Chickiplayland
info@chickiplayland.com